¶ Changing account password
The Open Lake Helyx platform use a central identity management system.
Our users have access to a self-service allowing their password management.
The users can go to : https://reset.open-lake.com
They have two possibilities :
¶ Manage their password
The user can login using their login & password, then they can update their password:
They can update their password:
And they can get details about their account:
¶ Forgotten password
If a user have lost his password, they can simply add their username:
Then, a mail will be sent with a unique identifier (You need to click on next):
The user will receive a mail with a link. The user can click on the link:
The user is redirected to this page:
Finally, the new temporay password is sent by mail:
The user can login using the temporary password and set the new password. A configuration is sent by mail:
¶ Languages available
Our password reset tool will be presented using the web browser language.
¶ Replay your interactions
Replay your interactions is very easy with Open Lake Helyx platform.
The users can go to this webpage: https://replay.open-lake.com
They can login using their Helyx credentials:
When authenticated, they can click on POWERplay Web:
Then, each user can replay their interactions.